Data Privacy Notice
We, at Radioworld Broadcasting Corporation, a member of the Laus Group of Companies (LGC), care about the privacy and security of your personal data.
We aim to establish and implement fair information practices as part of our commitment and guarantee to product and service quality that go beyond your expectations. Thus, we warrant that our services are guided by the following principles:
This Data Privacy Notice (“Notice”) carefully and thoroughly explains: a) what and why personal data may be collected from you; b) why we process your personal data and who has access to the same; c) how we protect and safeguard the personal data that we collect, process, disclose and dispose; and, d) what privacy rights you have and how you can exercise them as mandated by Republic Act (RA) No. 10173, also known as The Data Privacy Act of 2012, its Implementing Rules and Regulations, and other related issuances from the National Privacy Commission (NPC).
This Notice covers both our online and offline data collection activities, including those we collect and process through our various channels such as, but not limited to, websites, social networking sites, telephone conversations, consumer engagement services, points of sale and events, and other similar activities. This Notice likewise outlines and streamlines the general practice of Carworld, Inc. in relation to our processes and contents which are made available through the foregoing networks. It also includes the privacy practices for our customers and guests who apply for and obtain products and services from us.
We collect personal data when you interact with our employees and authorized representatives through our various dealerships, business units, social media, electronic channels and other similar activities. By filling out and signing the log documents, customer sheets, registration and/or application forms, survey questionnaires, sales invoices and repair orders, you express your consent to the collection, processing, use and disclosure of your personal data.
When accessing our websites, online applications, and social media pages and/or availing of our services from outside the Philippines, you acknowledge and agree that your personal information may be transferred to and processed in the Philippines, following legal and regulatory standards for data protection that may differ from your current or home jurisdiction.
1. WHAT WE MAY COLLECT FROM YOU
References, as necessary, to verify or augment the above personal data, may be made with third parties including government regulators, supervisory bodies, tax authorities or courts of competent jurisdiction and, in the process, gain additional information about you.
2. HOW WE COLLECT YOUR PERSONAL DATA
3. HOW WE USE YOUR PERSONAL DATA
4. HOW WE MAY SHARE YOUR PERSONAL DATA
We will not share your personal information with third parties unless:
Such third parties include, but are not limited to:
We engage third parties for the following reasons:
We may process, store and/or transfer your personal data outside the Philippines. In doing so, we will comply with the Data Privacy Act of 2012 and its Implementing Rules and Regulations, and other related issuances of the NPC.
We wish to assure you that we do not, and will not, sell personal data to any third parties. All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under the applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.
5. HOW WE PROTECT YOUR PERSONAL DATA
Your privacy and security are important to us. We recognize the value of your personal data. Thus, we strictly enforce physical, occupational and security safeguards to maintain the confidentiality, integrity and availability of your personal information against loss, misuse, wrongful modification, unauthorized or accidental access or disclosure, illicit alteration or destruction. These safeguards include, but are not limited to the following:
a. Your personal data are kept and maintained by using a secured server behind a firewall, deploying encryption on computing devices and establishing physical security controls; b. Access to your personal data is restricted only to qualified and authorized personnel who hold your personal data with strict confidentiality; c. Our employees are well-trained to properly handle your personal data; and, d. Our third parties are required to protect your personal data conforming with our own security standards.
6. HOW WE RETAIN AND DISPOSE YOUR PERSONAL DATA
We keep and retain your personal data on our databases and physical storage facilities.
We retain personal data only according to our operational needs and in compliance with legal and regulatory purposes. We shall retain your personal data for a period of ten (10) years from the date your information was first processed and collected, unless otherwise still necessary:
a. To continue legitimate business purposes; b. To establish, exercise or defend legal claims; or, c. As provided by law.
Such retention shall be without prejudice to the exercise of your rights as data subject as protected under the Data Privacy Act of 2012.
7. WHAT YOUR RIGHTS ARE
Please ensure that the personal data you submit to us are complete, correct and accurate. Failure on your part to do so may result in our inability to provide you with products and services you have requested. Kindly inform us immediately of any change of facts or circumstances which may render any personal data previously provided incomplete, incorrect or inaccurate, and provide any information or documentation we may reasonably require for the purposes of verifying the accuracy of the updated personal data.
Under the Data Privacy Act of 2012, you have the following rights:
a. Right to be informed; b. Right to object; c. Right to access; d. Right to rectify or correct erroneous data; e. Right to erase or block; f. Right to secure data portability; g. Right to be indemnified for damages; and, h. Right to file a complaint.
In connection therewith, you may opt to tell us:
a. Not to send you marketing materials via e-mail, SMS or to your registered address; b. To opt you out of our customer or marketing list; c. Not to share your information with our affiliates or other companies that we have business with, provided that such information is not critical or required by applicable laws, contractual obligations and company regulations to maintain the products and services that you have availed with us; d. To provide you with information that we currently have about you, subject to restrictions applied to us and certain laws and regulations; e. To update your information; f. About your other concerns relating to how we collect, use, share, protect or dispose your personal data; and, g. To have your information deleted in our system, subject to restrictions imposed by law on erasure of your personal data.
Your rights, however, shall be subject to applicable internal policies, relevant laws and regulations.
8. CHANGES OR MODIFICATIONS TO THIS NOTICE
We reserve the right to change, modify, revise or update this Notice from time to time to ensure that it is consistent with industry trends, relevant laws and regulations applicable to us. These changes will be posted in our premises, as well as in our website and other social networking platforms for your information and guidance.
9. HOW YOU MAY CONTACT US
For any questions, comments, or queries, or if you want to report what you reasonably believe is a compromise to the security and privacy of your personal data, or you wish to exercise any of your rights mentioned in this Notice, you may reach our Data Protection Officer at:
Data Protection Officer
Jose Abad Santos Avenue, San Jose, City of San Fernando, Pampanga